Latest about Technology

The Amazon Connect mobile and web interfaces on the ITPro background

AWS adds new generative AI capabilities for Amazon Connect

By Solomon Klappholz published

News AI customer segmentation tool can scan customer databases and create specific segments with its natural language interface

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Two digitized human brains placed on top of lightbulb fuses facing each other against a red background.

Small language models set for take-off next year

By Emma Woollacott published

News With lower costs, energy use, and a simpler compliance process, enterprises are warming to small language models

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Document management services concept. Business database electronic document, online data storage network. Businessman working on a laptop with document management icon.

Does AI level the playing field for small businesses?

By Bobby Hellard published

The odds have always been stacked against smaller businesses, but with AI now so accessible, and affordable, the gains are there to be had

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Education

What does a smart campus look like and how far away is it from being a reality?

By Keumars Afifi-Sabet published

Smart campuses are a growing trend as our educational institutions try to modernize their infrastructure and processes for the modern age

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A business person, whose face isn't visible, touching a holographic icon labelled "AI" that sits in the center of a circle. Other icons are radiating off it

How AI and digital transformation are game changers for the finance industry

By Ross Kelly published

Advances in generative AI technology are enabling financial services institutions to unlock marked efficiency benefits

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An icon of a cloud with two arrows pointing up and down symbolizing upload and download held in the palm of a business person who is out of focus and whose head is not in frame.

What role will the cloud play in the AI era?

By George Fitzmaurice published

For most businesses, cloud technology will be essential for leveraging AI without making huge investments

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How AI innovation is driving educational excellence

By Bobby Hellard published

Presented by Huawei

Generative AI is helping students learn and educators teach, and the classroom of today is shaping the future of work

A telephoto shot of John Roese, CTO and chief AI officer at Dell Technologies, onstage at Dell Technologies Forum 2024, in London. Decorative: Roese is pictured from the legs up, against a blue backdrop with the words 'Dell Technologies Forum 2024' in white behind him.

Dell Technologies CTO: ROI on AI should be the number one focus for execs

By Rory Bathgate published

Chasing workforce consensus or playing it safe may cost firms far more in the long run than making decisive moves on AI now and learning from their results

Artificial Intelligence
Google logo and branding pictured on front of an office entrance at King's Cross, London, UK.

Google just opened a new London AI campus

By Emma Woollacott published

News The campus will see students working on real-world projects with 'cuttin-edge- resources and mentoring

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The Microsoft logo is illuminated on a wall during a Microsoft launch event to introduce the new Microsoft Surface laptop and Windows 10 S operating system, May 2, 2017 in New York City

Microsoft dismisses claims it’s using Word and Excel data to train AI

By George Fitzmaurice published

News Reports circulated from users that the firm had quietly introduced an opt-out feature on its training policy

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